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UsersofBPOReportHighSatisfactionWithExistingRelationshipsUserWantsandNeedsPublicationDate:October7,2002©2002Gartner,Inc.NORTHAMERICACorporateHeadquarters56TopGallantRoadStamford,CT06904-2212U.S.A.Tel:+1-203-316-1111Fax:+1-203-316-6300WestCoastHeadquarters251RiverOaksParkwaySanJose,CA95134-1913U.S.A.Tel:+1-408-468-8000Fax:+1-408-954-1780LatinAmericaHeadquartersGartnerdoBrasilAv.NacoesUnidas1290...
GartnerDataquestAlertNovember22,2002©2002Gartner,Inc.1ProcessManagementForecast:November2002GartnerDataquestsgrowthprospectsforprocessmanagementdidnotvarysignificantlyfromourspringforecast.On15November2002,GartnerDataquestupdateditsforecastfortheworldwideITservicesmarketbysegment,regionandenvironment(seetheGartnerDataquestAlertWorldwideForecastforITServices:November2002Update[ITSV-WW-DA-0168])...
WorldwideITServicesMarketForecast,2001-2005MarketStatisticsPublicationDate:July17,2002©2002Gartner,Inc.NORTHAMERICACorporateHeadquarters56TopGallantRoadStamford,CT06904-2212U.S.A.Tel:+1-203-316-1111Fax:+1-203-316-6300WestCoastHeadquarters251RiverOaksParkwaySanJose,CA95134-1913U.S.A.Tel:+1-408-468-8000Fax:+1-408-954-1780LatinAmericaHeadquartersGartnerdoBrasilAv.NacoesUnidas1290119andar-TorreOes...
PublicationDate:May10,2002ResearchBriefHealthcareBusinessProcessOutsourcingMarketPoisedforChangeAbstract:Despiteinroads,overallutilizationofbusinessprocessoutsourcingbythehealthcareindustryremainssmall.HealthcareprovidersandBPOvendorsmustunderstandforcesthatarechangingthismarket.BySureshGunasekaranKeyIssueWhatistheroleofoutsourcingintheindustry?RecommendationsIItiscrucialthatITservicescompanies...
EuropeanBusinessProcessOutsourcingTrends,2001FocusReportPublicationDate:February19,2002©2002Gartner,Inc.NORTHAMERICACorporateHeadquarters56TopGallantRoadStamford,CT06904-2212U.S.A.Tel:+1-203-316-1111Fax:+1-203-316-6300WestCoastHeadquarters251RiverOaksParkwaySanJose,CA95134-1913U.S.A.Tel:+1-408-468-8000Fax:+1-408-954-1780ASIA/PACIFICAsia/PacificHeadquartersLevel740MillerSt.NorthSydney,NSW2060Au...
BusinessProcessOutsourcinginIndia:AFactBookFocusReportPublicationDate:June26,2002©2002Gartner,Inc.NORTHAMERICACorporateHeadquarters56TopGallantRoadStamford,CT06904-2212U.S.A.Tel:+1-203-316-1111Fax:+1-203-316-6300WestCoastHeadquarters251RiverOaksParkwaySanJose,CA95134-1913U.S.A.Tel:+1-408-468-8000Fax:+1-408-954-1780LatinAmericaHeadquartersGartnerdoBrasilAv.NacoesUnidas1290119andar-TorreOesteCEP...
BPOExpectedtoGrowto$58BillioninFinancialServicesby2005FocusReportPublicationDate:July26,2002©2002Gartner,Inc.NORTHAMERICACorporateHeadquarters56TopGallantRoadStamford,CT06904-2212U.S.A.Tel:+1-203-316-1111Fax:+1-203-316-6300WestCoastHeadquarters251RiverOaksParkwaySanJose,CA95134-1913U.S.A.Tel:+1-408-468-8000Fax:+1-408-954-1780LatinAmericaHeadquartersGartnerdoBrasilAv.NacoesUnidas1290119andar-To...
GartnerEntirecontents©2002Gartner,Inc.Allrightsreserved.Reproductionofthispublicationinanyformwithoutpriorwrittenpermissionisforbidden.Theinformationcontainedhereinhasbeenobtainedfromsourcesbelievedtobereliable.Gartnerdisclaimsallwarrantiesastotheaccuracy,completenessoradequacyofsuchinformation.Gartnershallhavenoliabilityforerrors,omissionsorinadequaciesintheinformationcontainedhereinorforinte...
EuropeanBusinessProcessOutsourcingEuropeanBusinessProcessOutsourcing(BPO)ForecastandAnalysis,2001–2006Analysts:MirkoLukacs,MikeFriend,andJamieSnowdonFilingInformationJuly2002IDC#BP01JVolume:1Tab:MarketsCheckusoutontheWorldWideWeb!http://www.idc.comQuotingIDCInformationandData:InternalDocumentsandPresentations—Quotingindividualsentencesandparagraphsforuseinyourcompany’sinternalcommunicationsd...
