1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDFABJune11,2003CustomerAssessment2DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDGlobalandlargecompaniesheavilyusesharedservicecentersandERPpackages,raisingtheirexpectationsfromBPOdealsThereisahighinterestforFABPOacrossindustries,asfewprocesseshaveyetbeenoutsourced,besidespayrollForproviderswhocanprovidecostreductionsandimprovedefficiency,therewouldbeopportunity...
1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDFABJune11,2003CustomerAssessment2DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDGlobalandlargecompaniesheavilyusesharedservicecentersandERPpackages,raisingtheirexpectationsfromBPOdealsThereisahighinterestforFABPOacrossindustries,asfewprocesseshaveyetbeenoutsourced,besidespayrollForproviderswhocanprovidecostreductionsandimprovedefficiency,therewouldbeopportunity...