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香港中旅国际投资中央平台人力资源项目职位描述文件示例职位识别信息职位名称SeniorOperationOfficer,Fulfillment所属部门ContactCenter职位编号CCSZ000X所在城市SZ工作地点ContactCenter出差要求□无□偶尔□经常□常驻版本号V1.0生效日期2005年6月15日工作网络关系直接上级职位Manager,SupportFulfillment汇报职位直接下级职位OperationOfficerDriver人员管理权限薪酬□无□建议权□决定权直接下级人数9绩效□无□建议权□决...
香港中旅国际投资中央平台人力资源项目职位描述文件示例职位识别信息职位名称OperationOfficer,Fulfillment所属部门ContactCenter职位编号CCSZ000X所在城市SZ工作地点ContactCenter出差要求□无□偶尔□经常□常驻版本号V1.0生效日期2005年6月15日工作网络关系直接上级职位SeniorOfficer,SupportFulfillment汇报职位直接下级职位Nil人员管理权限薪酬□无□建议权□决定权直接下级人数0绩效□无□建议权□决定权直接管辖团队0配...
ContactCentrePositionsRequirement:OperationBranchJobTitle：TrainingLeader(E-learningLeadershipTraining)Section:TravelAcademy(TA)Quantity：3CareerStep:S5Location：ShenzhenReportnolaterthan:Jul10,05Reportingto:AssistantManager,TrainingOperationsAccountableto:NilMajorResponsibilities:Toassistinidentifyingend-usersdepartmentstrainingneedsTopreparetrainingmaterialsanddesigntrainingactivitiesTo...
ContactCentrePositionsRequirement:OperationBranchJobTitle：TicketingConsultantSection:TicketingOperationCentre(TOC)Quantity：10CareerStep:S5Location：ShenzhenReportnolaterthan:Jul10,05Reportingto:Manager,TicketingOperationCentreAccountableto:NilMajorResponsibilities:Tohandleanyescalatedair-farecalculationrequestsfromcallCentreorcorporatesalesteamToprovideassistanceinrelatedtoanyair-fareorai...
ContactCentrePositionsRequirement:OperationBranch职位代码：03XX职位名称：SupportOfficer,SupportFulfillment需求数量：2工作地点：ShenzhenReportingto:Manager,SupportFulfillmentReportnotlaterthan:Aug15,05工作描述：所在部门职责描述：TheincumbentshalldirectlyreporttoManager,SupportFulfillmentandresponsibletoprovideadministrativeandtranslationsupporttothesupervisorToconsolidateallrelatedmanagement...
ContactCentrePositionsRequirement:OperationBranchJobTitle：Manager,Operations(callCentre/e-salescorporatesales)Section:CallCentreSalesServicesCorporate/E-salesQuantity：3CareerStep:M7Location：ShenzhenReportnolaterthan:Jul10,05Reportingto:AVP,Operations/VP,OperationsAccountableto:AssistantManager,OperationsMajorResponsibilities:TomanagerandoverseeasizablecontactCentreoperation,e-salesorcorpor...
ContactCentrePositionsRequirement:OperationBranchJobTitle：Manager,Operations(callCentre/e-salescorporatesales)Section:CallCentreSalesServicesCorporate/E-salesQuantity：3CareerStep:M7Location：ShenzhenReportnolaterthan:Jul10,05Reportingto:AssistantManager,OperationsAccountableto:TravelConsultantMajorResponsibilities:ToleadasizablecontactCentreoperation,e-salesorcorporatesalesteaminordertoachi...
ContactCentrePositionsRequirement:OperationBranch职位代码：03XX职位名称：CustomerCareOfficer,CustomerCare需求数量：5工作地点：ShenzhenReportingto:Manager,CustomerCareAccountableto:Nil工作描述：所在部门职责描述：TheincumbentshallreporttoManager,CustomerCareandresponsibletoachieveandexceedscustomersatisfactiontarget.Tohandleandresolvecustomercomplaintsreferredbyhotline,write-in,emails,media...
ContactCentrePositionsRequirement:OperationBranchJobTitle：AssistantManager,OperationsSection:CallCentreSalesServices/CorporateE-salesQuantity：3CareerStep:S4Location：ShenzhenReportnolaterthan:Jul10,05Reportingto:Manager,OperationsAccountableto:LeadTravelConsultant,TravelConsultantsMajorResponsibilities:ToleadasizablecontactCentreoperation,e-salesorcorporatesalesteaminordertoachieveandexceed...
ContactCentrePositionsRequirement:OperationBranch职位代码：0309职位名称：AdministrationOfficers需求数量：2工作地点：ShenzhenReportnotlaterthan:April15,05工作描述：所在部门职责描述：TheincumbentshalldirectlyreporttoSVP/VP/AVP,OperationandresponsibletoprovideadministrativeandtranslationsupporttothesupervisorToconsolidateallrelatedmanagementreportsforVP/AVP,OperationToactassecretaryoftheseni...
ContactCentrePositionsRequirement:OperationBranch职位代码：0305职位名称：Manager,CustomerCareQualityAssurance需求数量：1工作地点：Shenzhen工作描述：所在部门职责描述：TheincumbentshalldirectlyreporttoVP,Operationandresponsibletoachieveandexceedscustomersatisfactiontarget.AsintegralpartofseniormanagementteaminContactCentre,theincumbentshallactivelyinvolveinsettingfuturedirectionandbusinessstr...
ContactCentrePositionsRequirement:OperationBranch职位代码：0301职位名称：AssistantVicePresident/SeniorManager,Operations需求数量：1工作地点：ShenzhenReportingto:VicePresident,OperationAccountableto:Manager,OperationsManager,TicketingCentreOperationReportnotlateron:Sep01,06工作描述：所在部门职责描述：ReporttoVP,Operations,theincumbentwillactasintegralpartofseniormanagementteaminContactCentre,h...
