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InterviewNotesInterviewDate:Feb.22,2000IntervieweeName:Mr.WangChanghui,Position:ManagerofServiceComponentDepartmentCompanyandAddress:FAWSalesCompanyYingChunRd.LuYuan,Changchun,130011Telephone/Fax:0431-7651588/0431-5909761InterviewerName:PaulGao,JaneXuIndex1.Service1)Organization2)Keyissues2.Component1)Organization2)Keyissues3.Hypothesisneedstobecheckedinfieldwork1.Service1)OrganizationChartofSe...
采访记录采访日期:20002.22被采访者姓名:Mr.WangChanghui,职位:维修零件部经理公司及其地址:一汽销售公司YingChunRd.LuYuan,Changchun,130011电话/传真:0431-7651588/0431-5909761采访着姓名:高旭，许晶索引1.服务1)组织2)主要观点2.零件3)组织4)主要观点3.需要在实际访谈中验证假设1.服务1)维修业务的组织图服务站服务站情况描述数量:430个平均服务范围:半径为60-70公里的区域内业务范围:1)修理服务;2)备品；3)汽车销...
