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1©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.CrossReferencetotheConsultingProcessFrameworkBenchmarking2©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.BENCHMARKINGPROJECTAPPROACHProjectPlanningandOrganizationUnderstandYourOwnProcessSelectandRecruitBenchmarkingPartnersCollectFieldDataAnalyseCurrentandFuturePerformanceGapsAdaptandIncorporateBestPracticesMeasureandRecal...
