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QualityTrainingSchedule◆Module1-QualityOverview◆Module2-TeamBuilding◆Module3-UnderstandCustomerWants◆Module4-EvaluateProcesses◆Module5-ImproveProcesses◆Module6-MeasureResultsSettingtheStageProcessManagement,ContinuousImprovement,andToolsTB-1TeamBuilding:Objective◆Describecharacteristicsofsuccessfulteams.◆Discusstheimportanceofactivelistening.◆Demonstratetheadvantageofmakingdecisionsasa...
