89b7a586-09aa-4554-8402-0ef75be48fdf.xlsPage1GTEConfidentialPrinted:05/04/2025-22:50:57CustomerZoneTechnicianInputsTotalFTEs1,771RideAuditManagement169ProductiveTime52.5%Hourly1,602Travel21.7%ContractorEquivalent678Dispatch/TmRp11.6%OvertimeEquivalent248DownTime14.2%OvertimePercent15.5%MAPPSTASEffectiveLaborRate$19.29(seepage17)TotalS.O.s1,572,3501,352,570PercentRepeats24.7%TotalTrblTkts.1,123,...