拖动LOGO至书签栏，立即收藏博途智库
BackgroundTheTQMsimulationwasdevelopedbytheStrategicManagementGroup(SMG).ThesimulationincludedqualitytrainingdevelopedbySMGtocomplimentthesimulation.However,afterapilottestofthematerial,itwasdeterminedthatthequalitytrainingwasnoteffective.InJuneof1992ateamofpeopleinSt.Charlesdevelopedtrainingtocomplimentthesimulation.TheresultisthecurrentTQMsimulationcourse.Thisdocumentoutlinessometipsandtechni...
