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©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.1PerformanceMeasurementMethodology--Leaders’ViewTeamPreparationStrategyArticulationPerformanceOptimizationEnterpriseDesignProcessIntegrationLeader’sView©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.2PerformanceMeasurementPhase:TeamPreparationStep:TeamTraining--SelfStudyDevelopYourLearningMapRoadMapTask:Step:ProjectPlann...
1..............................PerformanceMeasuresAquantificationofhowwellactivitieswithinaprocessortheoutputsofaprocessachieveaspecifiedgoal.2..............................3..............................PerformanceMeasures•FocusEfforts/ProvideDirection•MonitorProgress•BenchmarkAgainstOthers•CatalyzeChange4..............................CharacteristicsofPerformanceMeasures•SimpletoUnderstan...
