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CHARLESH.KETTEMANMr.KettemanistheManagingPartnerofArthurAndersenBusinessConsulting.ArthurAndersensBusinessConsultingpracticeassistsmid-andlarge-sizedcompaniesinimprovingtheirbusinessprocessesandtechnologiesthroughoperationalandorganizationalimprovement,performancemeasurementandmiddlemarkettechnologyimplementationservices.ArthurAndersenhasmorethan4,000professionalsworldwideinthispractice.Service...
