有效沟通-communicationbasics.pptVIP

Author:KimSoskinContributors:SusanCaravielloPeteSamsonJohnClarkebcCommunicationBasicsMarch1998Copyright©1998BainCompany,Inc.2communicationbasicsbcCopyright©1998BainCompany,Inc.CommunicationBasics•Objectivesofcommunication•Planningyourmessage•Developingyourmessage•Deliveringyourmessage:speaking•Deliveringyourmessage:writing•Keytakeaways•AdditionalresourcesAgenda3communicationbasicsbcCop...