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1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDFABScanProcessReviewJune2003CardbalancedFiles2DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDCardbalancedFiles:PrimaryPrimaryProcessOwnerProcessOwnerSueHillSueHillSecondarySecondaryProcessOwnerProcessOwnerNoneidentifiedNoneidentifiedProcessProcessOverviewOverviewThisprocesscoverstheprocessingofofallincomingmerchant(SE-AP)filesandincomingcardmemberremittances(CM–AR)f...
Thispackagehasbeencreatedasapracticalguidetodevelopingperformancemeasurementsinanyindustry.Ithasbeendividedintothefollowing6sections:1.Introduction2.Measurementasamanagementsupportsystem3.Whatisabalancedscorecard?4.Developingacustomizedbalancedscorecard5.Targetsettingandquantifyingperformanceforincentiveprograms6.NewperformancemanagementsystemandtheperformanceimprovementprocessPerformanceMeasur...
