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ProcessClassificationFrameworkDevelopedByAPQC’sInternationalBenchmarkingClearinghouseInPartnershipWithArthurAndersenCo.,SCAPQCINTERNATIONALBENCHMARKINGCLEARINGHOUSEOPERATINGPROCESSESMANAGEMENTSUPPORTPROCESSES1.UnderstandMarketsCustomers2.DevelopVisionStrategy3.DesignProductsServices4.MarketSell6.ProduceDeliverforServiceOrganization5.ProduceDeliverforManufacturingOrganization7.InvoiceServiceCus...
