BPO- Customer Assessment Generic.pptVIP

1DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDJuly2003CustomerAssessmentFinanceandAccounting(FA)BusinessProcessOutsourcing(BPO)2DRAFT–CONFIDENTIALNOTTOBEDISTRIBUTEDGlobalandlargecompaniesheavilyusesharedservicecentersandERPpackages,raisingtheirexpectationsfromBPOdealsThereisahighinterestforFABPOacrossindustries,asfewprocesseshaveyetbeenoutsourced,besidespayrollForproviderswhocanprovidecostreduct...