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AXPControllership–ExpenseBaseHeadCountTrendsOct21,2002221.95.24.3235.25.64.6245.45.8264200210220230240250260270$MM1999200020012002YearBaseRestatement1Restatement2ReductioninControllershipExpenses41.9MM0.8MMReductioninRestatedComponentGrossReduction43MMAXPControllershipExpensesAXPControllershipExpenses16%ReductionincostBaseoverlast4years.(from$264MMin1999to$221.9MMin2002).$1MMreducedoninwar...
GlobalControllershipTransformationRoadmapDraft2ContentExecutiveSummaryHistoricalPerspectiveNeedforTransformationNewVisionandStrategyTransformationApproach2003BeyondImplications3CorporateControllerExecutiveSummaryExternalbenchmarkingindicateswearebestinclassforControllershipcostat.85%ofrevenueevenfurtheraheadintransactionalprocessing(25%ofFinancecostsrelativeto39%onaverage)Redu...
