ANExpensiveBUSINESSFindingthesolutiontoexpenseclaiminefficiency2CONTENTSIntroduction3Expenseclaims:attitudesandrealities4EmployeeRelationshipManagement7Casestudies14Conclusion153INTRODUCTIONAcreativeapproachtoclaimingexpensesisoftenseeneitherasaperkofaparticularkindofjob,oravenialcrimeatworst.Infact,newresearchconductedbyMORIsuggeststhatglobally,companiesarelosingmillionsthroughbothcasualandsys...