PublicationDate:18February2003ResearchBriefAFrameworkforMakingPartnerChoicesinBPOAbstract:OpportunismtypicallypropelsallianceactivityinIT.Wherebusinessprocessoutsourcingisconcerned,opportunismcanbeariskyandextremelycostlystrategy.ByChristineAdamsandRebeccaSchollRecommendationsIThefirst,criticalstepinthepartnerselectionprocessistoidentifythebusinessaimsbeingpursued.Ambiguousorill-conceivedbusine...