PublicationDate:May10,2002ResearchBriefHealtHCareBusinessProcessOutsourcingMarketPoisedforChangeAbstract:Despiteinroads,overallutilizationofbusinessprocessoutsourcingbythehealtHCareindustryremainssmall.HealtHCareprovidersandBPOvendorsmustunderstandforcesthatarechangingthismarket.BySureshGunasekaranKeyIssueWhatistheroleofoutsourcingintheindustry?RecommendationsIItiscrucialthatITservicescompanies...