Deloitte Outsourcing Paper.pdfVIP

23DeloitteResearch–InsideOutsourcingADeloitteResearchOutsourcingStudyThewhat,who,andhowofoutsourcingIT-intensiveprocessesINSIDEOUTSOURCINGDeloitteResearchWhat?Who?How?WhenitcomestooutsourcingIT-intensiveprocesses—oranythingelseforthatmatter—thesearethethreequestions,inorder,thatcount.Thismonographdescribesaframeworkwecall“ValueChainDynamics”thatanswersthesequestionsinarigorous,practicalway...