BookofNumbers2002FinanceFinance02BON-final5/7/0210:28AMPage2TABLEOFCONTENTSExecutiveSummary.................................................................................1BestPracticesPerspectivesStrategicAlignment.....................................................................2Partnering.................................................................................4Organization..........
October1,2002OutsourcingFactBookExecutiveSummary©2001CapGeminiErnstYoung-AllrightsreservedOutsourcingFactBookExecutiveSummary/Page2ExhibitmoredesiretobeprofitablethanadesiretowinbusinessAccuracyandconsistencyinunderstandingmarginperformancearemandatoryLeveragepartneringopportunitiesUnderstandthedynamicsofcompetition,valueandrelationshiplengthAdoptbestpracticesincontinuousperformancem...