StephenSouthallStephen.southall@cgey.comQuestionAvivaPrudentialRSA1.MostfrequentcontactNofrequentcontactatCXOlevelSomecontactatCFOandCIOlevelSomecontactatCFOandCIOlevel2UseofsharedserviceorganisationsYes–internallyforIT,ProcurementNoNo3ERPsystemsOraclePeoplesoft?4OutsourcedfunctionsDesktopsupport–IBM?FM–CGEYDeskTopsupport–CSC?SomeFMandAM-IBM11,14,15WillingnesstooutsourceAswithallinsurers–a...