Workshop-salesservice-0418.docVIP

SalesDepartmentServiceandSparePartsDepartmentINTERVIEWDATE:18April2000INTERVIEWERNAME:WeiZhu,SherryDing,JulianMa,AnneWang,JaneXuIntervieweeName:Mr.HuXingguang,SalesDept.Mr.WangChanglin,ServiceandPartsDept.CompanyandAddressFAWTelephone/Fax0431-7656911GeneralCommentsFromService:problemsinserviceandsparepartsarebasicallyidentifiedcorrectly.However,A.T.Kearneyneedstoidentifyin-depthcauseoftheprob...