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BS/020624/SH-Kickoff(2000)1OUREXPERIENCEINDICATESTHATAPPLYINGSIMPLEQUALITYToolSTHROUGHPDCAPROCESSCOULDGENERATESIGNIFICANTREDUCTIONINQUALITYPROBLEMS%ofproblems50100LearningthedisciplineUsingsimpleToolsUsingadvancedTools•5xWhy•3C’s(Concern,Cause,Countermeasure)•StructuredProblemSolving•ClassicQCTools•StandardizationExperienceshowsthatmostworkplaceproblemscanbesolvedbyusingsimplemethods.Thekeyliesindisciplineandofimplementation.Duringthepilot,thefocuswouldbetoapplysimplequalityToolsthroughPDCAprocessplantwidetorapidlyimprovequality•Designofexperiments•TaguchimethodPilotfocus
