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CONFIDENTIALBeyondCustomerFacingUnits:TheNextGenerationofTelcoOrganizationKeithCerny,DaveWenner–ATJune9,1997AT/ZXP652-060297CernyRC(A)ThisreportcontainsinformationthatisconfidentialandproprietarytoMcKinseyCompanyandissolelyfortheuseofMcKinseyCompanypersonnel.Nopartofitmaybeused,circulated,quoted,orreproducedfordistributionoutsideMcKinseyCompany.Ifyouarenottheintendedrecipientofthisreport,youar...
