ManagingITinthe21stCentury:TheCIOAgendaBMC’sSoftwareForum,5thNovember,2002GianlucaMarcellino,gianluca.marcellino@accenture.com©Accenture2002Today’sCIOfacesanumberofkeychallengesinplayinganincreasinglycriticalrolewithinthecorporation.Source:AccentureCIOsurveys•Managecostsinadifficulteconomy•Closelyintegratewiththebusinesstoenablemeasurableresults•IncreaseITefficiencyandeffectivenessthrough...