BlakeHanna-Partner,AccentureOutsourcingDealDevelopmentSourcingInterestGroup,NYCJanuary23,2002MetricsIncentivesinOutsourcing:DrivingPeakPerformance2©Accenture2001AllRightsReservedOutline•Introduction•Acknowledgements–SourcingInterestGroup–AccentureInstituteforStrategicChange•JaneLinder,JosephSawyerAliceHartley•SpotlightonMetricsIncentives(30minutes)•QA(20minutes)3©Accenture2001AllRights...