IllustrativeExampleofDeterminationofAreatoBenchmarkTitleProblemIdentifiedUnderstandCriticalSuccessFactorsUnderstandtheBusinessProcessesInvolvedPrioritiseProcessesforExaminationScopeProjectSaleslevelsfallingMarketsharereducingCustomerrequiresregularcontactwithsalespersonSalesstaffareorganisedbycustomerRoutinesforsalesstaffvisitstocustomersareformulatedTrainingisgiventosalesstaff,teachingthemcust...


