TYPESOFBENCHMARKINGItisdifficulttocategorisethenumerousdifferenttypesofbenchmarkingintogenericcategoriesbecauseitispossibletobenchmarkalmostanyaspectofanorganisation.Atthemostbasicoflevels,adistinctdifferenceexistsbetweenbenchmarkingmetricsorprocesses.Metricsarethemeasuresthatindicatetheperformanceofanactivitywhilstprocessesarethewaysinwhichactivitiesarecarriedoutandordered.Thebenchmarkingofmet...