CustomerFinancialInternalInnovationVisioningCommitmentIdentifyingBaseliningImplementingIntegratingCommunicationIndustryQuantumPerformanceMeasurementMethodologyLevelModelComm.Ind.QuantumPerformanceMeasurementPhase1:IdentifyingProjectPlanningArticulateStrategyIdentifyGoalsDetermineOrg.PerformanceMeasuresDevelopProcessPerformanceMeasuresMapStrategies,GoalsandSupportingProcessesDevelopPeoplePerform...