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1BackgroundOurclient,a$15billionlocalexchangecarrier,hasengagedAACo.toassistthemindevelopinganintegratedperformancemanagementprocessfortheirtelecommunicationsbusinessunits.Ourworkwillincludeidentifyingcriticalmeasuresforthetotaltelecommunicationsorganization,aswellasmeasuresfordefinedbusinessprocesses,specificallythemaintenanceprocess.Inourinitialdiscussionsaboutthisproject,theclientstressedthe...
