Methodology:PerformanceMeasurementOverviewPerformanceMeasurementisaprocessthathelpscompaniesgobeyondfinancialdatatounderstandwhatisreallygoingonwithintheorganization.Itengineersgenuineandlastingchange-thekindpeoplehavetriedtoachievethroughtraditionalcostmanagement,totalqualitymanagement,andreengineeringprograms.ArthurAndersendevelopedaPerformanceMeasurementprocessthathelpscompaniesmeasureandbal...