©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.CrossReferencetotheConsultingProcessFrameworkPackagedSoftwareSelection©1996ArthurAndersen,AndersenWorldwide,SC.Allrightsreserved.MajorControlPointSurveyScreenProjectPlanningOutlineOverallImpactEvaluateFinalistsTechnicalDesignPlanTheImplementationFinalizeObtainApprovalDefineBusinessCasesDefineBusinessProcesses123456789MeasureSuccessMea...