THEDOSANDDON’TSOFSYSTEMSTHINKINGONTHEJOBOverallGuidelineThetoolsofsystemsthinkingarebestusedasavehicletopromoteteamlearningintheorganization.Whetheryouaredoing“paperandpencil”modelsorcreatingfull-fledgedmicroworlds,theprocessofconstructingandusingmodelsisprimarilyaboutexploringandexaminingour“mentalmodels”-thedeeply-heldassumptionsthatinfluencethewaywethinkandact.GeneralGuidelinesDON’Tuse...