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CompanyXCorporateInformationSystems(CIS)ServiceLevelCommitmentTheCompanyXCISdepartment’sprimaryobjectiveistoprovideworldclasssupportforourinternalcustomer’sinformationtechnologysystems.CUSTOMER:Wheninneedofservice,pleasecall:(408)555-5555Yourinformationwillbetakenandaservicenumberissuedforfuturereference.SERVICES:HardwareandSoftwaresupportisprovidedfor...SystemBackupandRestoreisprovidedfor......
