CompanyXCorporateInformationSystems(CIS)SERviceLevelCommitmentTheCompanyXCISdepartment’sprimaryobjectiveistoprovideworldclasssupportforourinternalcustomer’sinformationtechnologysystems.CUSTOMER:WheninneedofSERvice,pleasecall:(408)555-5555YourinformationwillbetakenandaSERvicenumberissuedforfuturereference.SERVICES:HardwareandSoftwaresupportisprovidedfor...SystemBackupandRestoreisprovidedfor......