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1...................PerformanceMeasurementProcessWorkshopLeader’sGuide2...................OBJECTIVESOBJECTIVES▲DiscussthestepsintheDiscussthestepsintheQuantumPerformanceQuantumPerformanceMeasurementModelMeasurementModel▲DevelopperformanceDevelopperformancemeasurestomanageandmeasurestomanageandimproveprocessesimproveprocesses▲DevelopaworkplanforDevelopaworkplanforimplementingimplementingperf...
