1...................ENABLERSENABLERS2...................CHANGEPROCESSCHANGEPROCESSTIME3...................CHINESECHARACTERCHINESECHARACTERFORCHANGEFORCHANGE4...................ïTrainingïCommunicationTIMEMANAGINGTHEMANAGINGTHECHANGEPROCESSCHANGEPROCESSïRewardsïBenchmarking5...................REWARDREWARDSomethinggiveninSomethinggiveninreturnforservicereturnforserviceoraccomplishmentoraccompl...