ProcessIntegrationWorkSessionTableofContentsGeneralWorkSessionInformation......................................................................iiWorkSessionAgenda............................................................................................ivWorkSessionMaterialsMatrix.............................................................................viInstructionalMaterials.................
1...................STRATEGYSTRATEGY2...................STRATEGYSTRATEGYVisiondefineswhatanorganizationhopestobecome.Missiondefineswhatbusinessanorganizationisin.Valuesaredistinctiveorfundamentalbeliefsthatanorganizationstandsfor.3...................StrategyArticulationStrategyArticulationMapMapMarketDifferentiatorsOrganizationalGoalsCriticalProcessesDriversVisionMissionValuesKeyActivities4.......
1...................PROCESSMEASURESPROCESSMEASURES▲ReportReportactivitiesofactivitiesoftheprocesstheprocess▲EnablepeopleEnablepeopletomonitorthetomonitortheprocessprocess2...................BENEFITSOFBENEFITSOFPROCESSMEASURESPROCESSMEASURES▲MonitorprogressMonitorprogress▲Anticipate/PreventAnticipate/Preventproblemsproblems▲ImproveprocessImproveprocess▲VerifyselectionofkeyVerifyselectionof...
1...................PerformanceMeasurementProcessWorkshopLeader’sGuide2...................OBJECTIVESOBJECTIVES▲DiscussthestepsintheDiscussthestepsintheQuantumPerformanceQuantumPerformanceMeasurementModelMeasurementModel▲DevelopperformanceDevelopperformancemeasurestomanageandmeasurestomanageandimproveprocessesimproveprocesses▲DevelopaworkplanforDevelopaworkplanforimplementingimplementingperf...
1...................OUTPUTMEASURESOUTPUTMEASURES▲DirectedtowardsDirectedtowardsmanagementmanagement▲WillnotimproveWillnotimproveprocessesprocesses2...................PROBLEMSWITHPROBLEMSWITHOUTPUTMEASURESOUTPUTMEASURES▲AfterthefactAfterthefact▲DonítimproveDonítimproveprocessesprocesses▲LeadtoprocessLeadtoprocesscorruptioncorruption3...................4...................CUSTOMERINPUTCUST...
1...................ENABLERSENABLERS2...................CHANGEPROCESSCHANGEPROCESSTIME3...................CHINESECHARACTERCHINESECHARACTERFORCHANGEFORCHANGE4...................ïTrainingïCommunicationTIMEMANAGINGTHEMANAGINGTHECHANGEPROCESSCHANGEPROCESSïRewardsïBenchmarking5...................REWARDREWARDSomethinggiveninSomethinggiveninreturnforservicereturnforserviceoraccomplishmentoraccompl...