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ISUserSatisfactionSurveyArthurAndersenBusinessConsultingInsertDateClient/ProjectName5/4/25ISUSERSATISFACTIONSURVEY-2-Client/ProjectNameApproachPurpose:TobetterunderstandtheuserperceptionsofISservicesintermsofresponsiveness,quality,planningandongoingsupport•Identified104usersfromacrosstheorganization•Distributedthesurveybymail•Placedfollow-upcallstorecipientsandfaxedthemasecondcopy✍Receiveda...
