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QualityTrainingSchedule◆Module1-QualityOverview◆Module2-TeamBuilding◆Module3-UnderstandCustomerWants◆Module4-EvaluateProcesses◆Module5-ImproveProcesses◆Module6-MeasureResultsSettingtheStageProcessManagement,ContinuousImprovement,andToolsUCW-1CustomerWants:Objectives◆Describehowtoidentifycustomers.◆Discussimportanceofcustomerwants.◆Describestrategiestoidentifycustomerwants.UCW-2Customer...
