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2.ManagingtheNeutralZone:AChecklistYesNo__________HaveIdonemybesttonormalizetheneutralzonebyexplainingitasanuncomfortabletimewhich,withcarefulattention,canbeturnedtoeveryonesadvantage?__________HaveIredefineditbychoosinganewandmoreaffirmativemetaphorwithwhichtodescribeit?__________HaveIreinforcedthatmetaphorwithtrainingprograms,policychanges,andfinancialrewardsforpeopletokeepdoingtheirjobsdurin...
