To:From:RE:ISCustomerSatisfactionSurveyDate:ClientNamehasengagedArthurAndersentoconductanintensiveanalysisoftheirorganizationandoperation.Aspartofthisanalysis,wearedistributingtheattachedsurveytorandomlyselectedmanagersandexecutivesoftheiruserpopulation.Thesurvey,whichwilltakeabout5minutesofyourtime,willbeusedtohelpusdeterminethedegreeofsatisfactionwithwhichISmeetsyourapplicationdeliveryandsupp...