ArthurAndersenDayintheLifeof...Studies(SalesVersion)ObservationCategoriesThetimeofasalesforceanditsmanagementiscriticaltoitssuccess.DSDirectSales-Timespentwithaclientorprospectengagedintheprocessofselling,factfindingtocreateaneed,orotheractivitythatisdirectlylinkedtothesalesprocess.DODirectOther-TimespentwithaclientorprospectengagedinactivitiesotherthanDirectSales.(entertainment,relationshipbui...