DECMATR1.DOCVIP

DECISIONMATRIXCriteriaProblemsCustomerpain2Easetosolve2Effectonothersystems1Speedtosolve2CustomerswaitforhostHigh—Nothingelseforcustomertodo.3X5=15Medium—Involveshostandbussers.2X2=4High—Getscustomerofftobadstart.3X2=6High—Observationsshowadequateemptytables.3X2=628CustomerswaitforwaiterMedium—Involveshostandwaiters.2X5=10Medium—Customerstillfeelsunattended.2X2=4Medium—Customerstillfeels...