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ISCUSTOMERSATISFACTIONSURVEYN/ANotApplicable1Totallyunacceptable2Majorimprovementsneeded3Minorimprovementneeded4Acceptableasis5ExceedsexpectationsN/ANotApplicable1Low23Medium45HighImportanceSatisfactionADMINISTRATIONANDPLANNING1.DegreethattheI/SplanlinkstothebusinessplanSatisfactionN/A12345ImportanceN/A123452.DegreethatinformationsystemsactuallybenefityourorganizationSatisfactionN/A12345Importa...
