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MALCOLMBALDRIGENATIONALQUALITYAWARD1995AWARDCRITERIAThroughtheBaldrigeAwardandtheprinciplesofqualitymanagementitembraces,countlessbusinesseshavefoundnewandstrongerlife.WilliamJ.ClintonThecriteriafortheBaldrigeAwardarenowwidelyacceptedasthedefinitionofwhatconstitutesworld-classquality.RonaldH.BrownSecretaryofCommerceTheAward,composedoftwosolidcrystalprismaticforms,stands14inchestall.Thecrystalis...
