RolesandResponsibilitiesAugust,1995RolesandResponsibilitiesAugust,1995FocusontheCustomerActionTeamsFocusontheCustomerActionTeamsSteeringCommittee:●Setprojectdirectionandoverviewproject●CoordinatewithallHomeOfficeresources●Actasrolemodels●Provideleadership●Ownproject;makekeydecisionsActionTeams:●Identifyandanalyzeissues,activitiesandprocesses●Developcreativeideasandsolutions●Takeownershi...