ArthurAndersenQualityLeaderSurveyIndicatehowfrequentlyyouimplementqualityconceptsandprinciplesbycirclingthecorrespondingnumberforeachitem.Usethefollowingscale,unlessanotherscaleisprovided1=NotAtAll;4=VeryFrequently.1.Readbooksandarticlesonquality...............................................................................12342.Readbooksandarticlesonprocessimprovement.............................