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WorldWideBCConference:RetailIndustryTrendsandourConsultingReactionSenn-DelaneyDecember12,1996InfluentialRetailTrends★Over-StoredMarketSaturation★ContinuedConsolidation★GreaterFocusontheCustomer★TopLineVersusBottomLineFocus★ShiftinDemographics★ChangingShoppingPatterns★DiscountStore/CategoryKillerDominance★GrowthinNon-StoreRetailingInfluentialRetailTrends★Over-StoredMarketSaturation19781...
