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CustomerBackBusinessSystemPracticePresentation–BasicMaterialsPracticeNovember7,2002CONFIDENTIALThisreportissolelyfortheuseofclientpersonnel.Nopartofitmaybecirculated,quoted,orreproducedfordistributionoutsidetheclientorganizationwithoutpriorwrittenapprovalfromMcKinseyCompany.ThismaterialwasusedbyMcKinseyCompanyduringanoralpresentation;itisnotacompleterecordofthediscussion.CH-CH-ZXI990-017mdrs/l...
Version5.0.2-en-TELECOM•November20081TELECOMMUNICATIONSPROCESSCLASSIFICATIONFRAMEWORKSMTHETELECOMMUNICATIONSPROCESSCLASSIFICATIONFRAMEWORKBasedontherenownedProcessClassificationFrameworkSM(PCF),ataxonomyofcross-functionalbusinessprocessesintendedtoallowobjectivecomparisonofperformancewithinandamongorgani-zations,andthesupportofIBM,thisindustryPCFenablesmoreindustryapplicablecontentbyoutlininga...
